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Surveyor - Property Management - Birmingham / Full time

CBRE

Competitive + Bonus

Birmingham, Midlands

TARCB018


Description

Asset Services is one of CBRE’s key service lines. Led by Emma Buckland, the business formerly known as Property & Asset Management currently employs around 600 people within the UK.

They enable their clients to focus on their core business by managing their real estate with total efficiency and with the aim of maximising its value. Their investment in both people and technology has created a state-of-the-art property management service, ironing out inefficiencies and adding value all the time.

The Birmingham team has a requirement for an additional Surveyor, to work closely with a Director in Birmingham and the wider team within CBRE.

Key Responsibilities
• Manage the transition of client/properties in and out of CBRE management
• Responsibility for compliance relating to sites under their control, acting or escalating any issues relating to non-compliance
• Carry out property inspections
• Responsibility for ensuring that all necessary insurance valuations are undertaken, providing accurate insurance data to broker for renewal and ensuring that all insurance premiums are recharged to tenants
• Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
• Responsibility for preparing data for client meetings in conjunction with their line manager
• Attending client meetings, ensure recording of minutes and carrying out of actions arising
• Reading of leases and ensuring accurate data is maintained on the property management system
• Ensure rent demands are raised accurately and on time
• Ensure credit control targets are met for rent and service charge collections
• Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
• Ensure all tenant application fee invoices are raised and paid promptly
• Work with the on-site facilities teams to review and obtain approval of service charge budgets
• Review service charge cash flows and budgets monthly/quarterly subject to client requirements
• Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
• Identify and progress opportunities for cross-selling activities
• Responsibility for arranging and chairing occupier meetings and occupier liaison meetings on a regular basis
• Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed within 5 working days and carrying our all actions arising
• Identify opportunities for providing additional services to clients and put proposals to line manager
• Review tenant applications and prepare client recommendations for approval by line manager
• Be fully conversant with, and adhere to, the rules and procedures contained in the Company’s FCA Insurance Business Compliance Manual

Key Skills/Knowledge
• Preferably RICS qualified
• Constantly updating knowledge of legislation relating to property management
• Able to build and maintain client relationships
• Use and grow knowledge of law relating to property management in order to make recommendations to the client
• Understand and grow knowledge of the clients’ investment objectives
• Be able to recognise opportunities for selling additional services to clients, including cross-selling
• Able to build and maintain tenant / customer relationships
• Understand the principles of lease structure and be able to read and understand a lease
• Be able to apply legal principles of tenant applications for consent and the processes to be followed
• Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
• Understand VAT, banking and credit control methods
• Understand and apply all CBRE procedures relating to work activities
• Able to contribute to team and department business plans
• Able to work as part of a team, supporting other team members and recognising the work of others
• Build and maintain relationships with other parts of the wider CBRE service lines

Person Specification
• Good interpersonal skills
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Maintains a positive attitude towards routine tasks
• Accurate and exceptional attention to detail
• Pro-active and enjoys working autonomously and as part of a wider team
• Confident and assertive where required
• Understands and appreciates the importance of using discretion

If you are interested in this position, click "Apply Now / Submit” below to upload your CV.  Your application will be processed and you will receive a response from us within 7 days.

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